Frequently Asked Questions
Everything you need to know about finding your dream gown.
How long does it take for my gown to be made?
Our made-to-order gowns typically require a 6-month lead time. For brides with a closer wedding date, we offer a selection of 'Ready to Wear' gowns that can be shipped immediately.
What if my measurements change after I order?
Our gowns are crafted from high-quality stretch laces and elasticated waistbands, allowing for a comfortable and flexible fit. If your measurements change slightly, the fabric is designed to contour to your body.
Do you offer international shipping?
Yes, we ship our gowns globally via DHL Express. Shipping costs and delivery timeframes vary by location and will be calculated at checkout.
Can I return my gown if I change my mind?
As our gowns are made to your specific size category and height, we do not offer refunds for change of mind. We recommend booking a virtual or in-person consultation to ensure you are confident in your choice.
How do I care for my lace gown after the wedding?
We recommend professional dry cleaning only. Store your gown in the provided GLL garment bag in a cool, dry place, and avoid hanging it by the delicate lace straps to prevent stretching.
Is it possible to customize the design of a dress?
While we do not offer bespoke design changes, we provide options for different lining colors and various train lengths on most of our iconic styles.